PRIVACY POLICY
Last Updated: October 25, 2024
1. Introduction
Welcome to G&L Stores LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including but not limited to InfinityCharm.com, LifeAfter20.com, ConsultoriaSEO.com, and other sites operated by G&L Stores LLC (collectively, the “Websites” or “Services”).
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Data You Provide
We collect personal data that you voluntarily provide when you:
- Opt-In to Email Courses or Newsletters: Name and email address.
- Join a Waiting List: Name and email address.
- Make a Transaction: Name, email address, billing information, and payment details.
- Submit Questions or Contact Support: Name, email address, and message content.
- Participate in Contests or Surveys: Name, email address, and responses.
- Sign Up for Lessons or Webinars: Name and email address.
User Agreement: When collecting personal information, we include a checkbox (unchecked by default) for you to acknowledge that you have read and agree to our Privacy Policy and Terms of Service.
2.2 Information Collected Automatically
We may automatically collect information about your device and usage, including:
- IP Address
- Browser Type and Version
- Operating System
- Pages Visited and Time Spent
- Referring Website
- Cookies and Similar Technologies (see Section 6)
3. Purpose of Processing Your Personal Data
We use your information to:
- Provide and Improve Our Services: Deliver the products and services you request and improve our offerings.
- Process Transactions and Fulfill Orders: Manage payments, fees, and charges.
- Send Administrative Information: Communicate important updates or changes to our Services.
- Respond to Inquiries and Provide Customer Support: Address your questions and concerns.
- Send Marketing and Promotional Communications: With your consent, send newsletters and promotional materials.
- Conduct Surveys, Contests, or Promotions: Administer and manage participation.
- Comply with Legal Obligations: Enforce our Terms of Service and comply with legal requirements.
4. Legal Basis for Processing
Our legal basis includes:
- Consent: For marketing communications and when you voluntarily provide personal data.
- Contractual Necessity: To fulfill a contract with you, such as processing transactions.
- Legitimate Interests: To improve our Services and conduct business operations.
- Legal Obligations: To comply with laws and regulations.
5. Who Has Access to Your Data
We may share your data with:
- Service Providers: Payment processors, email service providers, customer support platforms, and analytics providers.
- Affiliates: Entities under common ownership or control.
- Legal Authorities: When required by law or to protect our rights.
These parties are obligated to protect your data and use it only for the purposes we specify.
6. Cookies and Similar Technologies
6.1 Use of Cookies
We use cookies to:
- Enhance Your Experience: Remember your preferences and personalize your experience.
- Understand User Preferences: Analyze usage patterns to improve our Services.
- Compile Aggregate Data: Monitor site traffic and user interactions.
6.2 Managing Cookies
Cookie Consent Banner: We have implemented a cookie consent banner to obtain your consent for the use of cookies, especially for users in the European Economic Area (EEA), complying with the EU Cookie Directive and GDPR.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
For more information, see our Cookie Policy here.
7. Data Retention
We retain your data only as long as necessary:
- Opt-In Information: Until you unsubscribe or withdraw consent.
- Transaction Data: Seven years for tax and accounting purposes.
- Customer Inquiries: Five years after the last interaction.
8. Your Rights
You have the right to:
- Access Your Personal Data: Request a copy of the information we hold about you.
- Correct Inaccuracies: Request corrections to your personal data.
- Request Deletion: Ask us to delete your personal data under certain conditions.
- Object to Processing: Object to certain types of data processing.
- Restrict Processing: Request limitations on how we use your data.
- Data Portability: Request transfer of your data to another entity.
To exercise these rights, contact us at [email protected] or [email protected].
9. Withdrawal of Consent
You may withdraw your consent at any time by contacting us at [email protected] or [email protected].
10. Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Security Measures
We implement security measures like Secure Sockets Layer (SSL) protocols to protect your data. However, no method is 100% secure. In case of a data breach, we will notify you and the authorities as required by law.
12. Children’s Privacy
Our Services are not intended for individuals under 13 years of age. We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us at [email protected].
13. Do Not Track Signals
We currently do not respond to “Do Not Track” (DNT) signals. Our Websites do not alter their data collection when receiving DNT signals due to the lack of a uniform standard.
14. California Privacy Rights
14.1 California Online Privacy Protection Act (CalOPPA)
Under CalOPPA, we disclose that we do not honor “Do Not Track” signals as there is no uniform standard.
14.2 California Eraser Law
If you are under 18 and a California resident, you may request removal of content you have posted by contacting us at [email protected].
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our Websites or emailing you.
16. Contact Us
For questions or concerns, contact us at:
- Email: [email protected] / [email protected]
17. Accessibility
Our Privacy Policy is accessible from every page via a footer link labeled “Privacy Policy.” If you need assistance accessing this Policy, contact us at [email protected].
18. Additional Measures
- User Agreement: Forms include a checkbox for agreeing to our Privacy Policy and Terms of Service.
- Email Marketing Compliance: We comply with the CAN-SPAM Act. You can unsubscribe at any time.
- Cookie Consent Banner: Implemented to comply with GDPR and other regulations.
19. Third-Party Links
Our Websites may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.
20. Sale of Business
In the event of a merger or sale, your personal data may be transferred to the new owner.
21. Legal Disclosures
We may disclose your data to comply with legal obligations, protect our rights, or prevent fraud.
Effective Date: October 25, 2024
Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. Laws and regulations regarding privacy may vary by jurisdiction and are subject to change. We recommend consulting a legal professional to ensure compliance with all applicable laws.